Privacy Policy

At Lunaralane, operated by Camplify Ventures, protecting your privacy is central to everything we do. We handle your personal information with care, transparency, and responsibility. The data we collect is solely used to ensure you enjoy a secure and trustworthy shopping experience. 

Throughout this policy:

  • "we," "us," or "our" refers to Camplify Ventures
  • "you," "your," or "user(s)" refers to anyone accessing or making purchases on Lunaralane

By using our services, you accept the practices described below. If any part of this policy is not acceptable to you, please stop using our services.

Information We Collect

To create a seamless and personalized experience, we collect the following types of data:

1. Personal Information

  • Your name, phone number, and email address
     
  • Billing and delivery addresses
     
  • Payment information required to complete transactions
     

2. Usage & Interaction Data

  • Your activity on our website, including purchase history and preferences
     
  • How you browse and interact with products and pages
     

3. Device & Technical Information

  • IP address, device specifications, and browser type
     
  • Location data (when permission is granted)
     
  • System performance and security-related insights
     

4. Cookies & Analytical Tools

  • Features that enhance and personalize your shopping experience
     
  • Tools that recommend products based on your behavior and usage
     

Why We Collect Your Information

We use the data we gather for the following purposes:

  • Order Fulfillment & Customer Support: To process transactions and respond to your inquiries
     
  • Experience Personalization: To suggest relevant products and enhance your navigation
     
  • Marketing Communication: To send offers and updates, only if you’ve opted in
     
  • Security Enhancement: To identify and prevent unauthorized or harmful activities
     
  • Legal Compliance: To fulfill obligations under applicable laws and regulations
     

How We Share Your Information

We do not sell or trade your personal data. Information is shared only with:

  • Authorized third-party providers such as payment processors and shipping partners
     
  • Legal authorities when required by law or for safety and compliance purposes
     
  • Partner organizations involved in delivering specific services, all bound by strict confidentiality agreements
     

Use of Cookies & Tracking Technologies

We use cookies, web beacons, and similar tools to:

  • Personalize and improve your site experience
     
  • Monitor how users interact with the website
     
  • Display content based on your preferences and interests

You can manage or disable cookies anytime through your browser settings.

Safeguarding & Storing Your Data

Your personal data is protected through:

  • SSL (Secure Socket Layer) encryption
     
  • Secure servers
     
  • Strict and limited access controls

Although we implement robust security measures, no system can guarantee complete safety.

Data Retention Period

We retain your personal information for 8–12 months after your last interaction with our platform unless a longer retention period is legally required for compliance or taxation purposes.

Your Rights & Choices

You can take the following actions at any time:

  • View or update the personal data we hold
     
  • Request deletion of your data (subject to legal limitations)
     
  • Opt out of promotional communications
     
  • Adjust cookie settings via your browser
     

Minors’ Privacy

Our services are intended for users 18 years or older. We do not knowingly collect or store personal data from anyone under the age of 18. If such data is discovered, it will be promptly deleted.

External Service Links

Our platform may include links to third-party services such as payment gateways for secure transactions.

Please note: We are not responsible for the content or privacy practices of these third-party platforms. We advise reviewing their privacy policies before engaging with their services.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our services after any update will constitute your acceptance of the revised policy.

Your Acceptance

By using our website and services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.

Contact Us

For any questions, clarifications, or concerns about this Privacy Policy or your personal data, please contact us at: camplifyventures@gmail.com